Testimonials

"“It’s difficult today to find a partner company who will take your organisations’ goals and aspirations and make them their own. That’s why, when we first met with CREST, we knew instantly that we wanted to work with them. CREST mystery shopping provides us with a true reflection of our customers experience. We’ve worked together since 2011 and CREST have played a huge role in our strategic mystery shop planning and results analysis as well as helping us define measure and improve our performance. We’ve always received outstanding service from them, as well as excellent quality and detailed reporting and honest and direct advice. We cannot recommend them highly enough”"

– H Fitzpatrick, Harvey Norman

"Lloydspharmacy has had a very positive relationship with CREST for over the many years. They are very responsive to our needs and always helpful when new requests emerge. We find the reports very detailed and a real motivating tool for our Colleagues."

– L O Brien, Lloydspharmacy

"“The Kilkenny Group have been using CREST for our mystery shopping requirements since 2005 for our retail stores nation-wide and our restaurant also. Overall, we are delighted with the mystery shopping service provided by CREST which is always timely, informative and very cost-effective. It is a great advantage that we were able to design our own specific mystery shopping template initially and then to be able to make ongoing amendments, depending on our current focuses. Based on our experiences, we would highly recommend CREST for this service""

– M O'Gorman, The Kilkenny Group